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	<title>Startups</title>
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	<description>Just another The Faster Times weblog</description>
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		<title>Why Facebook Needs a New Business Model</title>
		<link>http://www.thefastertimes.com/startups/2012/05/16/why-facebook-needs-a-new-business-model/</link>
		<comments>http://thefastertimes.com/startups/2012/05/16/why-facebook-needs-a-new-business-model/#comments</comments>
		<pubDate>Wed, 16 May 2012 20:48:15 +0000</pubDate>
		<dc:creator>Chris Dixon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://thefastertimes.com/startups/?p=158</guid>
		<description><![CDATA[Facebook&#8217;s Real Problem? Display Advertising Startups usually succeed because of a single major product or business innovation. Google is unusual in that they succeeded because of two major innovations: their core search product, and their keyword advertising business model. Back in 2000, when Google was wildly popular but generating no revenue, the conventional wisdom was that [...]]]></description>
			<content:encoded><![CDATA[<h2>Facebook&#8217;s Real Problem? Display Advertising</h2>
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<p>Startups usually succeed because of a single major product or business innovation. Google is unusual in that they succeeded because of two major innovations: their core search product, and their keyword advertising business model. Back in 2000, when Google was wildly popular but generating no revenue, the <a href="http://www.businessweek.com/bwdaily/dnflash/dec2000/nf2000127_947.htm">conventional wisdom</a> was that their business model was uncertain. Then Overture invented keyword advertising and Google adopted the same model. This turned out to be both wildly profitable and also, remarkably, created a better experience for both advertisers and users.</p>
<p>Facebook relies on an old internet business model: display ads. Display ads generally hurt the user experience, and are also not very efficient at producing revenues. Facebook<a href="http://www.huffingtonpost.com/natalie-pace/facebook-ipo_b_1251627.html">makes</a> about 1/10th of Google’s revenues even though they have 2x the pageviews.<a href="http://excapite.wordpress.com/2010/11/23/how-efficient-is-the-facebook-advertising-revenue-engine/">Some</a> estimates put Google’s search revenues per pageviews at 100-200x Facebook’s.</p>
<p>The good news for Facebook is there is a lot of room to target ads more effectively and put ads in more places. The bad news is that, if there is one consistent theme in both online and offline advertising, it’s that ads work dramatically better when consumers have<a href="http://cdixon.org/2009/09/27/online-advertising-is-all-about-purchasing-intent/">purchasing intent</a>. Google makes the vast majority of their revenues when people search for something to buy or hire. They don’t have to stoke demand – they simply harvest it. When people use Facebook, they are generally socializing with friends. You can put billboards all over a park, and maybe sometimes you’ll happen to convert people from non-purchasing to purchasing intents. But you end up with a cluttered park, and not very effective advertising.</p>
<p>The key question when trying to value Facebook’s stock is: can they find another business model that generates significantly more revenue per user without hurting the user experience? (And can they do that in an increasingly mobile world where display ads have been even less effective.) Perhaps that business model is sponsored feed entries, as Facebook seems to be hoping (along with Twitter and perhaps Tumblr). The jury is still out on that model. Personally, I have trouble seeing how insertions into the feeds aren’t just more prominent display ads. You still have to stoke demand and convert people from non-purchasing to purchasing intents. A more likely outcome is that Facebook uses their assets – a vast number of extremely engaged users, it’s social graph, Facebook Connect – to monetize through another business model. If they do that, the company is probably worth a lot more than the expected $100B IPO valuation. If they don’t, it’s probably worth a lot less.</p>
<p>Read more at Cdixon.org</p>
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		<title>Inside the iPhone Contact List Scandal</title>
		<link>http://www.thefastertimes.com/startups/2012/03/16/inside-the-iphone-contact-list-scandal/</link>
		<comments>http://thefastertimes.com/startups/2012/03/16/inside-the-iphone-contact-list-scandal/#comments</comments>
		<pubDate>Fri, 16 Mar 2012 21:41:55 +0000</pubDate>
		<dc:creator>Chris Dixon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://thefastertimes.com/startups/?p=155</guid>
		<description><![CDATA[1. I’ve heard rumors that lots of apps have been uploading user contact lists for years. One person who knows the iOS world well told me “if you download a lot of apps, your contact list is on 50 servers right now.” I don’t understand why Apple doesn’t have a permission dialog box for this [...]]]></description>
			<content:encoded><![CDATA[<div id="post-5717">
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<p>1. I’ve heard rumors that lots of apps have been uploading user  contact lists for years. One person who knows the iOS world well told me  “if you download a lot of apps, your contact list is on 50 servers  right now.” I don’t understand why Apple doesn’t have a permission  dialog box for this (that said, I’m not sure that’s the best solution –  see #4 below). Apple has dialogs for accessing location and for enabling  push notifications. Accessing users’ contact lists seems like an  obvious thing to ask permission for.</p>
<p>2. I don’t know what the product design motivations are for uploading contacts, but I assume there are legitimate ones. <em>[commenters <a href="http://cdixon.org/2012/02/12/the-iphone-contact-list-controversy-and-app-security/#comment-436995562">suggest</a> it is mainly to notify users when their friends join the service]</em>.  If this or something similar is the goal, you could probably do it in a way that protects privacy by (<a href="http://cdixon.posterous.com/bitcasa-and-convergent-encryption">convergently</a>?)  encrypting the phone numbers on the client side (I’m assuming the  useful info is the phone numbers and not the names associated with the  phone numbers since the names would be inconsistent across users).</p>
<p>3. Many commentators have <a href="http://bits.blogs.nytimes.com/2012/02/12/disruptions-so-many-apologies-so-much-data-mining/">suggested</a> that  a primary security risk is the fact that the data is transmitted in  plain text. Encrypting over the wire is always a good idea but in  reality “man-in-the-middle” attacks are extremely rare. I would worry  primarily about the far more common cases of 1) someone (insider or  outsider) stealing in the company’s database, 2) a  government subpoena for the company’s database. The best protection  against these risks is encrypting the data in such a way that hackers  and the company itself can’t unencrypt it (or to not send the data to  the servers in the first place).</p>
<p>A bad outcome from this controversy would be to have companies  encrypt sensitive data over the network and then not encrypt it on their  servers (the simplest way to do this is to switch to https, a  technology that is much more about security theater than security  reality). This would make it impossible for 3rd parties (e.g. white-hat  hackers) to detect that sensitive data is being sent over the network  but would keep the data vulnerable to server side breaches / subpeonas.  Unless Apple or someone else steps in, I worry that this is what apps  will do next. It is the quickest way to preserve product features and  minimize PR risk.</p>
<p>4. I worry that by just adding tons of permission dialogs we are  going back to the Microsoft IE/Active X model of security. With lots of  permission popups, users get fatigued and confused and just end up  clicking “Yes” to everything. And then the security model says: If the  user says “yes”, and the app uses “best practices” like https, it can do  whatever it wants. We saw how this played out with the spyware/adware  epidemic on the web from 2001-2006 and it wasn’t pretty.</p>
<p>Read more at <a href="http://cdixon.org/">cdixon.org</a></p>
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		<title>The TripAdvisor.com Success Story</title>
		<link>http://www.thefastertimes.com/startups/2011/12/28/the-tripadvisor-com-success-story/</link>
		<comments>http://thefastertimes.com/startups/2011/12/28/the-tripadvisor-com-success-story/#comments</comments>
		<pubDate>Wed, 28 Dec 2011 15:07:56 +0000</pubDate>
		<dc:creator>Chris Dixon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[TripAdvisor.com]]></category>

		<guid isPermaLink="false">http://thefastertimes.com/startups/?p=152</guid>
		<description><![CDATA[The TripAdvisor IPO - Great startup story. Raised a total of $4.2m in venture capital, sold to IAC/Expedia for $210M, and had some interesting adventures and pivots along the way. They started out by trying to aggregate reviews from other websites and white label their product to Expedia and other large travel websites. TripAdvisor.com was [...]]]></description>
			<content:encoded><![CDATA[<div id="post-5385">
<h2>The TripAdvisor IPO</h2>
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<p>- <em>Great startup story.</em> Raised a total of $4.2m in  venture capital, sold to IAC/Expedia for $210M, and had some interesting  adventures and pivots along the way. They started out by trying to  aggregate reviews from other websites and white label their product to  Expedia and other large travel websites. TripAdvisor.com was just a  showcase that accidentally became a destination site. As of today  TripAdvisor is an independent public company, trading at a market cap of  $3.5B.</p>
<p>- <em>Great for Boston</em>. Fairly or not, Boston is often typecast  as an infrastructure, B2B, hardware, and biotech town. Between  Tripadvisor and Kayak, Boston now has at least two very important  consumer internet companies.</p>
<p>- <em>Big win for the “golden age of SEO”</em>.  By which I’m  referring to roughly 2001-2008 when “demand” for content (people typing  in search queries) far outpaced supply (good content). Companies like  Yelp and TripAdvisor (along with Wikipedia, IMDB, etc) grew huge during  this period, almost entirely through SEO. They did this by getting  highly defensible flywheels spinning where more content meant more SEO  which meant more users which meant more content. It is now <a href="http://cdixon.org/2011/03/05/seo-is-no-longer-a-viable-marketing-strategy-for-startups/">far more difficult</a> to grow a startup primarily through SEO. Almost all monetizable search  categories have vast excesses of SEOd content. Moreover, Google is  creating their own content (e.g. Google Places) which, at least at  times, they have favored in their search results.</p>
<p>- <em>The user experience should improve.</em> MG Siegler and others have <a href="http://techcrunch.com/2010/11/12/tripadvisor-is-a-great-advertisement/">criticized</a> TripAdvisor for an excess of ads. I don’t disagree with MG, but I also think this is largely the result of the <a href="http://cdixon.org/2010/02/19/a-massive-misallocation-of-online-advertising-dollars/">broken online ad attribution system</a> that punishes intent generators and rewards intent harvestors. Travel  reviews are for users at the beginning of the travel research process  (which on average takes weeks), but all CPA and CPC ad programs pay only  for the last click which usually means when users are purchasing  tickets or making reservations. Hence review sites are forced to  saturate their website real estate with purchasing widgets and display  ads. Hopefully as online ad attribution improves this will no longer be  necessary.</p>
<p>-<em> It’s weird how little coverage this IPO got and how the financial press missed </em><em>the interesting stories.</em> TripAdvisor  ended the day at ~$3.5B in market cap, making it the second most  valuable East Coast consumer internet company (after Priceline). Every  story I saw focused on the share price drop over the day. The fact that  the price dropped from its opening price simply means the bankers  mispriced the stock and therefore insiders didn’t get the sweetheart  deal they thought they were getting.</p>
<p><strong>Update</strong>: I <a href="http://techcrunch.com/2011/12/21/founder-stories-tripadvisors-kaufer-crucial-early-decisions-paved-the-way-for-an-ipo/">interviewed</a> the CEO/founder of TripAdvisor on TechCrunch yesterday. Topics include  the company’s origins, relationship with Google, SOPA, and advice to  fledgling entrepreneurs.</p>
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		<title>B2B Sales and Business Development: What I Learned</title>
		<link>http://www.thefastertimes.com/startups/2011/12/05/b2b-sales-and-business-development-what-i-learned/</link>
		<comments>http://thefastertimes.com/startups/2011/12/05/b2b-sales-and-business-development-what-i-learned/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 21:06:36 +0000</pubDate>
		<dc:creator>Chris Dixon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://thefastertimes.com/startups/?p=150</guid>
		<description><![CDATA[Background: At Hunch, we switched our focus (“pivoted“) about 14 months ago from B2C to B2B. Over that time, we pitched over 500 potential partners, trying to get them to use and eventually pay for our recommendation services. This process had its ups and downs, but eventually ended well when – after 8 months of [...]]]></description>
			<content:encoded><![CDATA[<div id="post-4997">
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<p><em>Background: At Hunch, we switched our focus (“<a href="http://cdixon.org/2010/06/14/pivoting/">pivoted</a>“)  about 14 months ago from B2C to B2B. Over that time, we pitched over  500 potential partners, trying to get them to use and eventually pay for  our recommendation services. This process had its ups and downs, but  eventually ended well when – after 8 months of <em>grueling </em>diligence – eBay decided to <a href="http://blog.hunch.com/?p=56124">acquire</a> Hunch in what I expect will be a successful outcome for both companies.  During this time, I got a crash course in B2B sales/business  development. Here is the first in a series of blog posts based on what I  learned.</em></p>
<p>Somewhat counterintuitively, the biggest problem we encountered when  pitching Hunch technology to potential partners wasn’t that it <em>wasn’t</em> interesting or useful to them, but that it was so interesting and  useful that they considered it “strategic” or “core” and thus felt they  needed to own and not rent it. The situation reminded me of the “<a href="http://en.wikipedia.org/wiki/Goldilocks_principle">Goldilocks principle</a>” sometimes referred to in scientific contexts:</p>
<blockquote><p>The <strong>Goldilocks principle</strong> states that something must fall within certain margins, as opposed to reaching extremes. It is used, for example, in the <a title="Rare Earth hypothesis" href="http://en.wikipedia.org/wiki/Rare_Earth_hypothesis">Rare Earth hypothesis</a> to state that a <a title="Planet" href="http://en.wikipedia.org/wiki/Planet">planet</a> must neither be too far away from, nor too close to the <a title="Sun" href="http://en.wikipedia.org/wiki/Sun">sun</a> to support life.</p></blockquote>
<p>Basically, if your technology is “too hot” – or, in business-speak,  “strategic” or “core” – then there are three likely outcomes:</p>
<p>1. The potential partner turns you down because they decide to build a  similar product themselves. This happened to us a number of times. I  think part of the reason was that there was a lot of market buzz around  “big data” and machine learning which lead to the perception – rightly  or wrongly – that those capabilities needed to be owned and not rented.</p>
<p>2. The potential partner says yes because your assets are so  defensible they can’t replicate them. I’m sure Zynga considers the  social graph strategic but at least for now they have no choice but to  partner with Facebook to access it. It is very rare for startups to have  this kind of leverage, but ones that do are extremely valuable.</p>
<p>3. The potential partner wants to own what you do, but thinks you  have a sufficiently superior team and technology that acquiring you  instead of replicating you makes more sense. This is only possible if  the partner is large enough to acquire you and has a philosophy  consistent with acquiring versus building everything in-house. (A common  tech business term is “NIH” which stands for “Not Invented Here”. It  refers to a set of companies that consider anything developed outside of  their offices technologically inferior).</p>
<p>At the other extreme, if your technology is “too cold” – perceived as  not useful by potential partners – you’re going to have a lot of  frustrating meetings.  In this case, it is probably wise to reconsider  whether there is actually demand for your product.</p>
<p>To build a long-term sustainable business, the best place to be is  “just right” – useful to lots of partners but not so strategic that they  are unwilling to rent it. This is where I wanted Hunch to be but we  never got there.  Most companies I know use externally developed  products (commercial or open source) for databases, web servers, web  analytics, email delivery, payment processors, etc. These are often  highly competitive markets but the companies that win in these markets  tend to become large and independently sustainable. These “just right”  companies – to extend the astronomy analogy – are the planets that  support life.</p>
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		<title>Patent Firm on The Patent Bill Problem</title>
		<link>http://www.thefastertimes.com/startups/2011/09/20/patent-firm-on-the-patent-bill-problem/</link>
		<comments>http://thefastertimes.com/startups/2011/09/20/patent-firm-on-the-patent-bill-problem/#comments</comments>
		<pubDate>Wed, 21 Sep 2011 00:51:31 +0000</pubDate>
		<dc:creator>Chris Dixon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[patent]]></category>
		<category><![CDATA[patent firm]]></category>
		<category><![CDATA[patent law]]></category>

		<guid isPermaLink="false">http://thefastertimes.com/startups/?p=148</guid>
		<description><![CDATA[From my friend Charles Cella at the excellent patent firm GTC Law Group. (email from them published with permission) REVISIONS TO UNITED STATES PATENT LAW As you may be aware, the Senate passed the America Invents Act (AIA) on September 8, 2011. This act will create sweeping changes in US patent law once signed by [...]]]></description>
			<content:encoded><![CDATA[<p><strong>From my friend Charles Cella at the excellent patent firm <a href="http://www.gtclawgroup.com/">GTC Law Group</a>. (email from them published with permission) </strong></p>
<blockquote><p><strong>REVISIONS TO UNITED STATES PATENT LAW</strong><br />
As you may be aware, the Senate passed the America Invents Act (AIA) on  September 8, 2011. This act will create sweeping changes in US patent  law once signed by President Obama, who has stated his intention to sign  this bill.</p>
<p>The AIA will create significant changes to the law, and we wanted to  take a moment to inform you of some of its most important provisions.</p>
<p><strong>First to File System:</strong></p>
<p>The United States will move to a first-to-file system instead of a  first-to-invent system. This will put the US in closer alignment with  rest of the world in determining priority of invention based on the  earliest date a patent application was filed with a patent office. There  is a limited one-year grace period related to public disclosures made  by the inventor.</p>
<p>Further, the long-standing procedure to prove a prior invention,  i.e., interference proceedings, will be replaced with “derivation  proceedings” to determine whether an inventor of a first-filed patent  application derived the claimed subject matter without authorization  from an inventor named in a laterfiled application.</p>
<p><strong>Post Grant Review:</strong></p>
<p>There will be a nine-month window for challenging a patent on any  ground. Review may be granted upon a showing that it is more likely than  not that at least one of the challenged claims is unpatentable. After  the window of post-grant review has passed, patents may be challenged on  the basis of patents or printed publications only. Under a new  transitional post-grant review process that applies to certain  business-method patents, only parties who have been sued for  infringement or otherwise charged with infringement (the recipient of a  cease-and-desist letter, for example), may petition for review.</p>
<p><strong>Patent Related Provisions:</strong></p>
<p>Patents will not be granted to any strategy for reducing, avoiding,  or deferring tax liability, or to claims covering human organisms. There  will also be a 15% surcharge added to all patent-related fees and  patent-maintenance fees, beginning 10 days after the date of the new  law’s enactment.</p>
<p><strong>Prioritized Examination:</strong></p>
<p>The USPTO will be authorized to proceed with a program for a  fee-based prioritized examination, which may be a useful tool for  clients who are interested in an expedited examination for particular  patent applications. This will cover applications for original utility  or plant patents, and will take effect ten days after the date of the  enactment of this Act. Initially, only 10,000 applications will be  accepted in any fiscal year. Accordingly, space in this program may be  limited, and it may be best to apply for this program earlier in the  fiscal year.</p></blockquote>
<p>My (non-expert) analysis:  seems to me this doesn’t fix any of the  very serious problems in our current patent system.  First-to-file seems  to reward companies with the resources to file many patents.  The post  grant review seems to imply you should to monitor every patent issued  and challenge them within 9 months. I don’t see how any organization  without massive resources could do this.</p>
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		<title>Doing Work That Matters</title>
		<link>http://www.thefastertimes.com/startups/2011/09/09/doing-work-that-matters/</link>
		<comments>http://thefastertimes.com/startups/2011/09/09/doing-work-that-matters/#comments</comments>
		<pubDate>Fri, 09 Sep 2011 17:46:44 +0000</pubDate>
		<dc:creator>Chris Dixon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://thefastertimes.com/startups/?p=145</guid>
		<description><![CDATA[“Do you want to sell sugar water for the rest of your life or come with me and change the world?” – Steve Jobs I sometimes wish that instead of working on internet and software projects, I worked on cleantech or biotech projects. That way, when I came home at night, I’d know that I [...]]]></description>
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<blockquote><p>“Do you want to sell sugar water for the rest of your life or come with me and change the world?” – Steve Jobs</p></blockquote>
<p>I sometimes wish that instead of working on internet and software  projects, I worked on cleantech or biotech projects. That way, when I  came home at night, I’d know that I had literally spent my day trying to  cure cancer or prevent global warming.  But information technology is  what I know, and it’s probably too late for me to learn a new field from  scratch.</p>
<p>That doesn’t mean information technology can’t improve people’s  lives. Google’s search engine helps people find information, which, for  example, makes cancer and cleantech researchers more productive. Skype  allows companies to collaborate remotely, and connects people with  friends and family around the world. In the area of information  technology, we create infrastructure and hope that people use it for  more good than bad.</p>
<p>That said, the best entrepreneurs seem to follow a path of increasing  gravitas. Scott Heiferman started out selling online ads and is now  creating new communities. Jack Dorsey created Twitter and is now  democratizing payments so sole proprietors can compete on a level  playing field with large companies. Elon Musk started with online  payments and is now developing electric cars and space programs.</p>
<p>Founders of large companies sometimes also follow the path of  increasing gravitas. Google is developing new energy technologies,  self-driving cars and other world-changing technologies. Bill Gates  devotes almost all of his time and money to charity.</p>
<p>The tech press is preoccupied with investments, trends, exits, and  other “inside baseball” topics. But these are all means to an end.  Investments provide fuel for entrepreneurs to convert ideas into  products. Trends shape the terrain that entrepreneurs navigate. Exits  provide financial incentives for investors and entrepreneurs.</p>
<p>Tim O’Reilly <a href="http://www.informationweek.com/blog/229209677">says</a> that  entrepreneurs should try to create more value than they capture. You  can make money selling people obfuscated financial  products, entertaining them with mind-numbing TV shows, or selling them  sugar water decorated in elegant designs.</p>
<p>Alternatively, you can make something that matters and — if you are lucky and smart — change the world.</p>
<p>Read More at <a href="http://cdixon.org">Cdixon.org</a></p>
<p><a class="a2a_dd a2a_target addtoany_share_save" href="http://www.addtoany.com/share_save#url=http%3A%2F%2Fthefastertimes.com%2Fstartups%2F2011%2F09%2F09%2Fdoing-work-that-matters%2F&amp;title=Doing%20Work%20That%20Matters" id="wpa2a_12"><img src="http://www.thefastertimes.com/startups/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="share save 171 16 Doing Work That Matters"  title="Doing Work That Matters" /></a></p>]]></content:encoded>
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		<title>How New York Can Become a Serious Startup Hub</title>
		<link>http://www.thefastertimes.com/startups/2011/08/05/how-new-york-can-become-a-serious-startup-hub/</link>
		<comments>http://thefastertimes.com/startups/2011/08/05/how-new-york-can-become-a-serious-startup-hub/#comments</comments>
		<pubDate>Fri, 05 Aug 2011 21:08:01 +0000</pubDate>
		<dc:creator>Chris Dixon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://thefastertimes.com/startups/?p=142</guid>
		<description><![CDATA[Here’s what I think NYC needs to become a serious, long-term startup hub: 1) Some extremely successful startups. We need PayPals – companies that spin out boatloads of talented entrepreneurs and “smart money” angel investors. Big successes also reinforce the “culture of equity” that is so strong in California – the idea that owning options [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-weight: normal;">Here’s what I think NYC needs to become a serious, long-term startup hub:</span></p>
<p>1) Some extremely successful startups. We need PayPals – companies that spin out boatloads of talented entrepreneurs and “smart money” angel investors. Big successes also reinforce the “culture of equity” that is so strong in California – the idea that owning options in a startup is the best path to financial and career success.</p>
<p>2) More web product design talent. This is the scarcest talent of all (more so than engineering). NYC has perhaps the best design community in the world, but most of the designers are trained in non-web design fields (e.g. print design).  Most of the good design schools don’t emphasize web product design (some exceptions – e.g. my friend <a href="http://www.zachklein.com/">Zach Klein</a> taught an excellent class at the<a href="http://www.schoolofvisualarts.edu/">School of Visual Arts</a> last semester on web product design). NYU’s <a href="http://itp.nyu.edu/itp/">ITP</a> stands out as a program that focuses on the intersection of design and technology (e.g. the Foursquare team went to school there). CMU’s <a href="http://www.hcii.cmu.edu/">HCI</a> program and MIT’s <a href="http://www.media.mit.edu/">Media Lab</a> are also great. Other schools need similar programs.</p>
<p>3) More engineers. However, this doesn’t mean we need more engineering schools (although that wouldn’t hurt). Like Silicon Valley, NYC is populated mostly by people who moved here from other places. For the right opportunity, it isn’t hard to convince, say, recent MIT grads to move to NYC.  The problem is that NYC startups are basically unknown to students at MIT, CMU, Penn, and even (shockingly) to engineering students at NYU and Columbia (big props to <a href="http://hackny.org/a/">HackNY</a> for trying to fix this). East Coast CS students also view startups as a much <a href="http://cdixon.org/2009/05/11/joining-a-startup-is-far-less-risky-than-most-people-think/">riskier path than they actually are</a>. I say this having been at dozens of events with East Coast students over the last year or so talking about startups. I’m constantly amazed that most of the students simply don’t realize startups are a viable option. What we have is primarily a marketing, not a supply, problem.</p>
<p>4) High-speed internet throughout all the “startup areas” of Manhattan (Flatiron, Meat Packing, Soho etc) and Brooklyn (Williamsburg, Dumbo, etc). It’s amazing that we have such a fundamental infrastructure problem in a city as advanced as NYC, but I can’t tell you how many startups I know that struggle to get working high-speed internet access that has solid uptime.</p>
<p>5) More marquee tech companies opening large tech offices here. Google has something like 1500 engineers here. This adds a lot of vibrancy to the tech culture and attracts more engineering and design talent to the city.</p>
<p>Some things we don’t need:</p>
<p>1. Government or university organized events that introduce entrepreneurs to other entrepreneurs. There seems to be one such event each week. Entrepreneurs are by nature very good at meeting one another and it’s a small enough community that pretty much everyone already knows each other anyways.</p>
<p>2. Expensive projects like <a href="http://www.dnainfo.com/20110719/downtown/bloomberg-pledges-100m-towards-new-engineering-science-complex">big engineering universities</a>. Again, the more engineers and CS programs in the US the better (even better yet we need more CS majors – which probably means more CS education in high school and earlier), but I can think of far more productive ways to spend $100M to help the NYC startup and tech world.</p>
<p>3. Lower rents. No doubt <a href="http://www.rentistoodamnhigh.org/">the rents are too damn high</a> and lower rents would be great. I’ve been living here since college when my room for one year was a hallway in a friend’s apartment. I sympathize with people who say this. But the idea that NYC is unaffordable on a typical startup salary is a complete myth. You can rent a decent place in a cool part of town on a typical startup salary. As to commercial space, for venture-backed startups the difference between rent in NYC and rent in other cities is generally the difference between spending, say, 3% versus 4% of your total financing on rent.</p>
<p>4. More early-stage investment capital. There are plenty of smart angels, seed funds, and VCs who are either based here or are based elsewhere but actively invest here.</p>
<p>Most of all what we need is for our tech and startup scene to reach critical mass (and to sustain that critical mass even if a tech downturn comes). Facebook wasn’t started in Californa and lots of future big successes will be started in all sorts of random places.  NYC needs enough tech critical mass that the next Mark Zuckerberg seriously considers relocating to NYC.</p>
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		<title>How to Raise Venture Capital</title>
		<link>http://www.thefastertimes.com/startups/2011/05/23/how-to-raise-venture-capital/</link>
		<comments>http://thefastertimes.com/startups/2011/05/23/how-to-raise-venture-capital/#comments</comments>
		<pubDate>Mon, 23 May 2011 17:57:18 +0000</pubDate>
		<dc:creator>Chris Dixon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[vc]]></category>
		<category><![CDATA[vc round]]></category>
		<category><![CDATA[venture capital]]></category>

		<guid isPermaLink="false">http://thefastertimes.com/startups/?p=139</guid>
		<description><![CDATA[Having raised a number of VC rounds personally and observed many more as an investor or friend, I’ve come to think there are a set of dominant best practices that entrepreneurs should follow. 1. Valuation: Come up with what minimum valuation you’d be happy with but never share that number with any investor.  If the [...]]]></description>
			<content:encoded><![CDATA[<p>Having raised a number of VC rounds personally and observed many more  as an investor or friend, I’ve come to think there are a set of  dominant best practices that entrepreneurs should follow.</p>
<p>1. Valuation: Come up with what minimum valuation you’d be happy with  but never share that number with any investor.  If the number is too  low, you’ve set a low ceiling. If your number is too high, you scare  people off. Just like on eBay, you only get to your desired price by  starting lower and getting a competitive process going. When people ask  about price, simply tell them your last round post-money valuation and  talk about the progress you’ve made since then.</p>
<p>2. Never tell VCs the names of other VCs that are interested.   Reasons: 1) if you are overplaying your hand that could send a negative  signal.  Most VCs know each other and talk all the time. 2) it is  possible they’ll get together and offer a two-handed deal in which case  you have less competition.</p>
<p>3. I think the optimal number of VCs to talk to seriously is about 5.   That is usually enough to get a sense of market but not so much that  you get overwhelmed.  You should pick these VCs carefully – this is  where trusted, experienced advisors are critical.</p>
<p>4. If there is a VC you really like, have a “buy it now price” and if they hit that valuation (and other terms are <a href="http://cdixon.org/2009/08/16/ideal-first-round-funding-terms/">clean</a>) do the deal.  Otherwise, say you’d like to “run a process” and include them in it.</p>
<p>5. Try to set timelines that are definite enough that investors feel  some pressure to move but not so definite that you look dumb if you  don’t have a term sheet by then.  (Investors have an incentive to wait –  “to flip another card over” as they say – whereas entrepreneurs want to  get the financing over with asap). Depending on where you are in the  process, say things like “we’d like to wrap this up in the next few  weeks.”</p>
<p>6. Once you start pitching, the clock starts ticking on your deal  looking “tired.”  I’d say from your first VC meeting you have about a  month before this risk kicks in.  You could have a great company but if  investors get a sense that other investors have passed, they assume  something is wrong with your company and/or they can wait around and  invest later at their leisure.</p>
<p>7. The earlier stage your company is the more you should weight  quality of investors vs valuation.  For a Series A, you are truly  partnering with the VCs.  You should consider taking a lower valuation  from a top tier firm over a non top tier firm (but probably any discount  over 20% is too much). If you are doing a post-profitable “momentum  round” I’d just optimize for valuation and deal terms.</p>
<p>8. Term sheets:  talk about terms in detail over the phone.  Only  accept a term sheet once you have decided that if it matches what was  described you are prepared to sign it.  After sending a term sheet VCs  get worried you’ll shop it and usually want it signed in 24 hours.</p>
<p>9. Get to know the VCs.  Talk to their other portfolio companies,  read their blogs, call references, etc.  You will be in business with  this person for (hopefully) a long time.</p>
<p>10. Timing.  While it’s ideal to raise money once you hit the  milestones you set out initially, you also need to be opportunistic.   Right now, for example, seems to be a really good time to raise a VC  round.  You could make a ton of progress over the next 6 months but the  market could tank and end up in a worse place than you would be today.</p>
<p>Cross posted at <a href="http://cdixon.org" target="_blank">cdixon.org</a></p>
<p><strong> </strong></p>
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		<title>Google and the Contrarian Business Model</title>
		<link>http://www.thefastertimes.com/startups/2011/05/19/google-and-the-contrarian-business-model/</link>
		<comments>http://thefastertimes.com/startups/2011/05/19/google-and-the-contrarian-business-model/#comments</comments>
		<pubDate>Thu, 19 May 2011 21:37:33 +0000</pubDate>
		<dc:creator>Chris Dixon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Search]]></category>

		<guid isPermaLink="false">http://thefastertimes.com/startups/?p=133</guid>
		<description><![CDATA[How Google&#8217;s Contrarian Approach Made the Difference When Google released its search engine in 1998, its search results were significantly better than its competitors’. Many people attribute Google’s success to this breakthrough technology. But there was another key reason:  a stubborn refusal to accept the orthodox view at the time that “stickiness” was crucial to [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" title="Google" src="http://www.thefastertimes.com/files/2011/05/Google.jpg" alt="Google Google and the Contrarian Business Model" width="240" height="180" /><strong>How Google&#8217;s Contrarian Approach Made the Difference</strong></p>
<p>When Google released its search engine in 1998, its search results  were significantly better than its competitors’. Many people attribute  Google’s success to this breakthrough technology. But there was another  key reason:  a stubborn refusal to accept the orthodox view at the time  that “stickiness” was crucial to a website’s success. Here’s what  happened when they tried to sell their technology to Excite (a leading  portal/search engine in the late 90s):</p>
<blockquote><p>[Google] was too good. If Excite were to host a search  engine that instantly gave people information they sought, [Excite's  CEO] explained, the users would leave the site instantly. Since his ad  revenue came from people staying on the site—“stickiness” was the most  desired metric in websites at the time—using Google’s technology would  be counterproductive. “He told us he wanted Excite’s search engine to be  80 percent as good as the other search engines,” … and we were like,  “Wow, these guys don’t know what they’re talking about.” - Steven Levy, <a href="http://www.amazon.com/Plex-Google-Thinks-Works-Shapes/dp/1416596585">In The Plex</a> (p. 30)</p></blockquote>
<p>Famed investor/entrepreneur Reid Hoffman says world-changing startups need to be premised on “<a href="http://www.kydoh.com/seeking-returns-as-an-accurate-contrarian-theorist/">accurate contrarian theories</a>.”   In Google’s case, it was true but non-contrarian to think users would  prefer a better search engine. What was true and contrarian was to think  it made <a href="http://cdixon.org/2010/03/25/stickiness-is-bad-for-business/">business sense</a> to get users off their site as quickly as possible. The business model  to support this contrarian theory wouldn’t emerge until years later, and  by then Google would already have become the world’s most popular  search engine.</p>
<p><strong><br />
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		<title>Turning Your Blog into a Book</title>
		<link>http://www.thefastertimes.com/startups/2011/04/25/turning-your-blog-into-a-book/</link>
		<comments>http://thefastertimes.com/startups/2011/04/25/turning-your-blog-into-a-book/#comments</comments>
		<pubDate>Tue, 26 Apr 2011 02:51:42 +0000</pubDate>
		<dc:creator>Chris Dixon</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://thefastertimes.com/startups/?p=130</guid>
		<description><![CDATA[There is an amazing amount of useful, free information available on tech blogs for fledgling tech entrepreneurs (this list is a great place to start). I think sometimes we techies forget that this wealth of content is unknown to the non-startup world. I was reminded of this recently when I met a first-time entrepreneur who [...]]]></description>
			<content:encoded><![CDATA[<p>There is an amazing amount of useful, free information available on tech blogs for fledgling tech entrepreneurs (<a href="http://platformsandnetworks.blogspot.com/2009/11/compilation-of-webs-best-advice-for.html">this list</a> is a great place to start). I think sometimes we techies forget that  this wealth of content is unknown to the non-startup world. I was  reminded of this recently when I met a first-time entrepreneur who said  when he was first starting out he tried finding books on Amazon,  Googling for stuff etc. He described it as an epiphany the first time he  stumbled upon <a href="http://www.avc.com/">Fred Wilson’s blog</a>, which then led him to <a href="http://www.feld.com/wp/">Brad Feld</a>, <a href="http://www.bothsidesofthetable.com/">Mark Suster</a>, <a href="http://www.startuplessonslearned.com/">Eric Ries</a>, <a href="http://venturehacks.com/">Venture Hacks</a>, etc.</p>
<p>So this weekend I thought I’d try an experiment. I took about 100 of  my blog posts (the ones that I thought were most “evergreen”), bundled  them as a PDF and submitted them to the Kindle Store. The <a href="https://kdp.amazon.com/self-publishing/signin">Kindle submission process</a> was surprisingly easy. You give your book a name and upload the PDF and  then choose pricing.  They force you to charge a minimum of $0.99.   Also, strangely, if you charge less than $2.99, Amazon takes 70% of the  revenue, but if you charge between $2.99-$10 they only keep 30%.</p>
<p><strong>I decided to price my book at $2.99 and donate all of the proceeds (~$2 book) to <a href="http://hackny.org/a/">HackNY</a></strong><strong>,  a non-profit that “keeps the kids off the Street” (encourages college  students to join/start tech startups instead of working on Wall Street). </strong>All of the content in the book is available for free on cdixon.org. <strong>The only reason to buy the book is to get this blog in a different format and to support a good charity.</strong> It is available in the Kindle Store <a href="http://www.amazon.com/Startups-ebook/dp/B004WWVWQI/ref=sr_1_1?ie=UTF8&amp;m=AG56TWVU5XWC2&amp;s=books&amp;qid=1303186143&amp;sr=1-1">here</a>.</p>
<p>I don’t expect many people to buy the book but maybe some first-time  entrepreneurs will stumble on it and from there discover more tech  blogs. Think of it as “Kindle SEO” for tech blogs.</p>
<p>Finally, I am having trouble getting the links to work on the Kindle  version. I’m not sure if this is an Amazon policy or if I am just doing  something wrong (the links work fine in the PDF I uploaded to Amazon).  So <a href="http://www.scribd.com/doc/53315533/startups-book">here</a> is an alternative version on Scribd that has working links.</p>
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