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Academic Politics

The Ivory Firewall: A Meditation on the Digital Divide in Academia

To say that the digital revolution has utterly changed access to knowledge would be the understatement of the millennium. Thanks to online magazines, encyclopedias, and books, it is now possible to spend your entire waking life (such as it is) cramming for that appearance on Jeopardy. But the Internet has done more than revolutionize the ownership of knowledge by putting entire libraries’ worth of useless information at everyone’s fingertips: For scholars, it has made access to online resources such as JSTOR (Journal STORage), a repository of digitized articles from academic journals, absolutely indispensable. These sources are qualitatively different from what the masses get to read: Compared to the rich, peer-reviewed, and extensively-researched and -documented foie gras of the academic world, what comes up in a Google search seems like so much generic store-brand potato chips: Filling, but really low-quality.

Yet, the entities that administer such databases, such as Ithaka (the not-for-profit that runs JSTOR) and Brepols (a Belgian publisher that owns a number of scholarly resources) are operating on a nineteenth-century model that reserves access to information to the cognoscenti. In order to use their products (which are, as I’ll discuss, really someone else’s products), you usually have to be affiliated with an academic institution with the deep pockets to pay their access fees. Limited JSTOR access, for instance, is $40,000 per year, which is difficult for many smaller schools.

Cui bono? Certainly not those whose labor is being sold. Academics don’t get paid much for writing and reviewing books and articles—we do it because it’s part of the job description and because we love what we do. Most of us would be happier for a wider audience. Of course, from the publishers’ end, there’s an opportunity cost for publishing, server space, administration, etc., but it’s difficult to see why it is necessary to charge so much to essentially redistribute other people’s alienated labor. Nor is this trade subject to the external control of the market—it’s a necessary service that comes out of institutional budgets.

This last fact frustrates the hell many of those who aren’t in mainstream academia: Independent scholars, unemployed or under-employed Ph.Ds, and those between jobs or who have left the academy but still engage in scholarly activity. The access plan is thus out of step with the current realities, where very few go from a Ph.D program to a full-time academic job, but rather find themselves in a sort of limbo in which they should be maximizing their chances of landing a job by publishing as much as possible, which, in turn, requires journal access. This is especially annoying when an article that seems perfect for your current book project teases you by coming up as Google search result, but is inaccessible behind a pay wall, leaving you with no way to get at the tantalizing morsel of information.

Worse, it seems as if the resources necessary to do the work of academe are being controlled by the haves—rich, first-world research universities who can pay, the rest of the world be damned. The scale of the global demand for information was made clear when my Fordham user account was hacked a couple of years ago, probably when I was dumb enough to log in using an unsecure WiFi connection at an airport. What did the malefactors want? Money? E-mail addresses to spam? No—knowledge. Within hours, my username and password for the academic databases were spread on Arabic and Chinese-language sites. The multiple database logins were how the problem was caught, and it was a massive headache for me to get my access restored (I was in Paris at the time). Still, even if they were thieves, their motives were kind of commendable.

Now, I don’t mean to vilify an entire industry by this. There is no intentionality here, but rather simply a great deal of institutional inertia. The scholarly Scrooges are well aware of their miserly image, and are trying to do damage control. As I was sending out inquires around academic listservs to research this article, I was pleasantly surprised when, Kristen Garlock, a representative from Ithaka, the parent company of JSTOR, contacted me personally. (I had earlier sought to contact them, to no response.) Kristen was extremely responsive to criticism, and answered my questions at length.

“JSTOR’s price structure and access approach reflect the original aims of the service and the community it was designed to support,” she explained. “Our initial expectation was that JSTOR might be useful to large research libraries with significant print holdings. It has turned out that its value reaches much farther and that many academic and other institutions participate to gain access to collections of material they have never held in print and could never afford nor able to obtain in print at this time.”

Though claiming that their price structure is stepped to institutions’ various sizes and missions, Kristen also told me in her e-mail (which I won’t quote at length, since the prose styling was similar to the insomnia-curing bit of corporatespeak I quoted above) that Ithaka also has plans in place to increase access by introducing a tiered price structure, giving access through learned societies (which publish many journals in the first place), giving free access to not-for-profits in the developing world, beginning to allow alumni access in certain universities, and creating some sort of individual access for independent scholars by the end of this year.

As some colleagues have pointed out to me, there are also workarounds: In the U.S., you can often access JSTOR through public libraries, public universities (though usually on-site access only), and by joining the aforesaid learned societies (although rarely for free, and often at great inconvenience). If you know what you need, there’s public interlibrary loan, but then you can’t search the databases to see what might come up. Of course, if you’re in a rural area, an inner city with a gutted library system that can’t afford the steep fees, or two hours from the nearest university, you’re out of luck.

So, at least one of the companies involved seems to be sensitive to just what the situation looks like to the public, and things are being done to remedy the situation. The question I want to raise, though, isn’t so much if these solutions will be adequate, but rather if we need to rethink the entire philosophy behind the business model. Who owns scholarship, and how much can they get away with charging for access to it? Is this something that should be left up to private industry? What if the EU or one of its member states wants to democratize access (far more likely than the US government doing it)? What if Google buys up all these resources and distributes them for free?

Most importantly, will access to technological utopia spread to the knowledge that “counts”—not the Wikipedias and crank AOL hometown pages of the world, but the peer-reviewed journals that represent the best of human knowledge? “Anyone can edit” has long been the motto of those who seek a democratization of knowledge, but the fact is that human knowledge is arranged in hierarchies. In-depth research, expert opinions, and the vetting of ideas by scholars—the sort of things found in academic journals—are qualitatively different from the wisdom of the crowd. However, as it stands now, these resources, given free or at low cost by their creators, are cost-prohibitive and available only to a few. For the digital revolution to progress, this needs to change. Rather than “anyone can edit,” a better battle cry would be “anyone can access.”

Next time: Some ideas for the reform of academic publishing

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Ken Mondschein received his Ph.D from Fordham University, and has also studied at Boston University, SUNY Buffalo, and Harvard. Besides his academic work, he has written for Nerve, the New York Press, Billionaires for Bush, Freezerbox, and Jewcy. He lives near Northampton, ...

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  • http://unfashionablylate.wordpress.com Gavin

    Nothing in this “meditation” is wrong, per se, but I don’t see it exactly moving the debate forward. Academic presses and online databases are already losing money and going away rather quickly — creative destruction is quickly dismantling all old media industries, including publishing. Calling for JSTOR’s demise is rather moot at this point. As the author states, there are numerous work-arounds, from illegal hacking to going to the library (not too long ago, this was the ONLY way to do research). The real question should be, what will the new system look like? Ad-supported, a la Google? State- or foundation-funded, as the author seems to suggest (it would seem he must have a post on that rare university that isn’t slashing budgets across the board)? Something more creative? This is where the thinking needs to go.

  • Nathaniel C.

    One solution that comes to mind is a wikipedia-esque enterprise that has been trying to get off the ground: en.citizendium.org It’s striving for academic peer review, based on the freely-given services of members devoted to the spread of knowledge (which probably means people who already have tenure).

    The government-led approach to freeing this stuff up is already fait accompli in the sciences. The NSF and NIH stipulate with all their grants that any research published from them must be publicly accessible; and the weight that they pull led the publishers to just default most journals to direct public access (after the normal 3 to 6 month lag, which will probably disappear in another decade or so).

    Of course, the NEH doesn’t have nearly the pull that its brethern in the sciences do; and I think that for the humanities, institution-funded will be the best approach. It shouldn’t, in fact, be nearly as expensive as the current fee-structures would suggest. They were designed a decade ago when such large data storage and retrieval really was that expensive; but now, my laptop has enough storage space and processor speed to host thousands of digitized books. Universities–especially the leading research ones–should already have the computing infrastructure to start putting this stuff in the cloud.

    What will need to change is the mindset that such resources have to be behind a password; and the leaders of that change will have to be us, the academics. The faculty at the Ivies and the other big research institutions need to go to their administrations and demand the support. Of course, the automatic answer back from the bureaucrats will be “no”; and it won’t be easy to change their minds. But if we invoke the “cutting-edge technology” argument, coupled with the “free education does what bombs can’t” line, we might just convince them that doing this for the humanities could in fact be something that is–gasp!–useful to the modern world.

  • Joy

    Just a wild suggestion: how about following the business model of eHow? In eHow, a writer submits a how-to article and eHow places it in a page that has Adsense. Both parties earn their share of the ad revenue.

    Of course, peer review needs to be added to the process, and the reviewer should get compensation along with the writer. The website, the writers, and the reviewers earn a continuous stream of income.

  • Kali Tal

    The best site for of access I’ve found so far is questia.com, where, for $99 a year, I can have access to a huge store of academic books & peer review articles. It doesn’t have close to everything I need, but it has more than other affordable source. I find the price quite reasonable given the amount of reading and research I do online there, especially compared to the $20-40 an article price elsewhere for individual access. I’d love to see more services like this, or an expanded service from questia.com that was up-to-date in its journal offerings.

    The problems with Citizendium I can speak to directly, since I was involved early on in its founding and wound up leaving the project because of scholarly differences. Citizendium is bound by Larry Sanger’s vision of how academic disciplines should be divided up — and those ideas don’t fit contemporary humanities and area studies at all. Because of his refusal to acknowledge the legitimate existence of fields like Cultural Studies, African American Studies, Women’s Studies,and even Latin American Studies, scholars in interdisciplinary areas avoid the project. It’s all very 19th century. The wonderful thing about peer-review journals is that there are so many of them, and they are allowed to evolve and to define their fields (and invent new ones) according to the needs of current scholarship. Overarching and totalizing projects like Citizendium pre-define fields and disciplines, limiting the opportunities for expansion, change and innovation. Furthermore, they specifically exclude original research — the bedrock foundation of peer-review journals.

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  • http://interimtom.blogspot.com Tom Matrullo

    The Humanities have long been linked to the words of Terence that nothing human is alien, yet they have alienated humane knowledge itself through their “19th century” (if not antediluvian) models of online presence.

    This is a topic that, as an independent scholar, has more than mildly interested me for some time. Here’s a somewhat dated interview with a director of library relations at JSTOR that might offer some useful background:

    http://interimtom.blogspot.com/2007/05/conversation-with-jstors-bruce-heterick.html

    And a later follow up:

    http://interimtom.blogspot.com/2007/06/jstor-two-clarifications.html

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